Welcome to HIMASTORES. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our website and placing an order, you agree to comply with these terms. If you disagree with any part of the terms, you should not use our website.
Before placing an order, it is your responsibility to confirm that the products and order details are correct. Please ensure that you review the product information, quantities, and pricing before submitting your order. Once an order is placed, we will send you an order confirmation email. This does not mean that your order has been accepted. We reserve the right to accept or reject your order for any reason.
Once your order is placed, we expect you to follow the instructions provided during the checkout process. This includes selecting the correct shipping address, providing accurate payment details, and any special instructions that may apply to your order. Please ensure that your contact details are correct so that we can process and ship your order efficiently.
If you are not satisfied with your purchase, we offer a return policy under certain conditions. To initiate a return, please locate the link to our return policy in the footer section of our website. Please note that returns are only accepted within 30 days from the date of purchase. The refunded amount for returns will not exceed 60% of the paid price of the product. Return shipping costs are borne by the customer.
You are required to select the correct shipping address when placing an order. HIMASTORES is not responsible for delays or misdeliveries resulting from incorrect or incomplete shipping details. Please double-check your shipping information before confirming your order.
Once your order has been shipped, you can track its progress using the order tracking link available in the footer section of our website. Please allow up to 48 hours for tracking information to become available after your order has been dispatched.
We reserve the right to make updates to our website, including product availability, prices, and promotions. These updates may occur without prior notice. While we strive to keep the information accurate, we are not liable for errors or discrepancies in the data provided.
We value customer feedback and encourage you to share your thoughts about our products and services. You can use the "Contact Us" page to send us your reviews, suggestions, or concerns. Please note that any reviews submitted may be published on our website or social media platforms.
Before contacting us, we encourage you to check our Frequently Asked Questions (FAQs) section. You can submit your own questions to be added to the FAQs list via the link provided on our website. We make every effort to address the most common queries to ensure a seamless shopping experience.
Before purchasing any product, it is important that you confirm all product details such as specifications, features, and pricing. Once your order is confirmed and payment is processed, we will not be able to make changes to the order. Please review all information carefully before finalizing your purchase.
HIMASTORES is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services. Our liability is limited to the amount paid for the product or service, excluding shipping and handling costs.
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our website and making purchases, you accept the updated terms.
If you have any questions regarding our Terms and Conditions, please do not hesitate to contact us:
- Email: contact@himastores.com
- Phone: +254 757331204
- Address: HIMASTORES, Mombasa, Kenya